The rules of reservation and stay hotel Golden Uzbegim Fergana

1. Children under 5 years inclusive are accommodated free of charge in one room with parents without extra bed. For accommodation of children over 5 years and adults, an additional fee is charged in the room according to the hotel price list. The cost can be found by contacting the hotel or the central reservation department, and also via the booking module on the website reikartz.uz
2. The Guest has the right to invite visitors to his/her room from 07:00 am to 11:00 pm. If the visitor stays in the room after 11:00, the Guest must pay the difference between double and single accommodation in case the Guest has already payed only for single accommodation. If two Guests have already been registered in the room, the Guest will be charged according to the hotel's price list for accommodating adults with extra bed in the room.
3. The guest is obliged to reimburse the hotel losses in case of loss or damage to the hotel property, and is also responsible for violations inflicted by the persons invited by him/her. The amount of damage is determined by the administration.

1. All rooms in the hotel are non-smoking. In the premises of the Reikartz Grup Otel, smoking of tobacco products is prohibited, except in specially designated places.
2. In the case of smoking tobacco products in prohibited places is a penalty of 50% of the cost of the selected room category per day.

1. Tourist tax is a fee from January 1, 2023, the funds from which are credited to the budget. It must be paid both to residents of the Republic of Uzbekistan and non-residents in accordance with the Cabinet of Ministers Resolution No. 475 dated August 25, 2022.
2. Local residents, excluding children under the age of 16, are required to pay 0.4% of the basic settlement amount (BFA) for each day of residence.
3. From foreign citizens for each night of stay is charged:
   • 5% of the BRF for up to 10 hotel rooms;
   • 10% of the BRF for the number of rooms in the hotel from 11 to 40;
   • 15% of the BRF - for more than 40 rooms.
4. Tourist tax for incomplete night stay is charged as for full night stay.
5. Tourist tax is not included in the room rate and must be paid separately at the time of booking.

1. To carry out of the restaurant dishes, cutlery, food and drinks without prior approval from the restaurant administration.
2. To bring and store in the hotel (room) substances, materials and objects, dangerous to human life.
3. Leave room to unknown persons (persons who did not complete and did not sign the guest registration card), and pass them the keys to the rooms.
4. To use electric heating appliances, not included in room equipment.
5. To use hotel and room equipment for other purposes.
6. To make noise and disturb hotel guests after 10:00 pm and until 08 a.m.
7. To bring and keep firearms, gas, pneumatic and other weapons, special equipment, armament, devices and ammunitions for them on the territory of the hotel. In case if the Guest has any kind of the weapon, special devices and means, ammunitions and bullets for them the hotel has the right to refuse of settlement.

           Unfortunately, pets are not allowed at this hotel.

1. This hotel is a partner hotel of the Reikartz Hotel Group and operates under an agency agreement.
2. The room will be ready on the day of your arrival from 14:00.
3. Check-out time: 12:00 departure dates.
4. Payment is charged per day of accommodation according to the estimated time.
5. The room rate includes breakfast in the hotel restaurant.
6. If you live less than 24 hours, payment is made for the full accounting day in accordance with the established time of settlement and the settlement hour.
7. In case of early departure due to the reduction in the length of the stay at the Hotel in comparison with the booked stay, the Guest undertakes to notify the Hotel about such reduction of the period of residence per day and pay a penalty at the rate of the day of residence and make a calculation for the actually provided Hotel services.
8. Room rates includes value added tax (VAT).
9. The hotel room is provided to the guest upon presentation of a passport or other identity document, as well as filling out and signing the guest's registration card.

1. Early check-in from 00:00 to 12:00 is paid additionally in the amount of 100% of the cost of a day's stay in a room (breakfast is included in the price).
2. Late check-out after 14:00 and before 23:00 is paid additionally in the amount of 100% of the cost of a day's stay.

1. Cancellation earlier than 24 hours before arrival at the hotel (arrival date) is free of charge.
2. You can cancel your reservation during working hours from Monday to Friday from 09.00 - 18.00 by phone +998 094 540 10 40 and by e-mail reservation@reikartz.uz
3. If the reservation is canceled less than 24 hours before arrival at the hotel (check-in date) or in case of no-show, the prepayment amount is not refundable and is considered a penalty.

1. Payment for accommodation is made in cash upon arrival if this condition is indicated in the booking confirmation, or by bank transfer before arrival at the hotel.
2. A private booking made on the website is initially not guaranteed. A non-guaranteed reservation is valid until 18:00 on the previous day of arrival at the hotel. The hotel reserves the right to cancel a non-guaranteed booking in case of late payment.
3. You can make your booking guaranteed by making a payment to the bank details of Reikartz Hotel Group in the amount of the cost of 1 day of accommodation. If you do not check into the hotel or cancel your booking less than 24 hours before arrival at the hotel, the prepayment amount is not refundable.
4. By confirming the hotel reservation, the guest accepts and agrees to the above conditions, including the cancellation policy and the rules applicable in case of no-show.
5. Prices are indicated in Uzbek soums. Payment for accommodation is made in Uzbek soums. We accept payment in cash, bank transfer of international payment systems: Visa, MasterCard, American Express, etc.
*In the case of automatic refunds, the operation is possible only if the payment was made with Visa and Mastercard cards.
**If the payment was made with cards of other payment systems (UZCard, Humo), a refund is possible only after contacting the bank.
6. Hotels may have different rates for residents and non-residents of the Republic of Uzbekistan.
Residents of the Republic of Uzbekistan are citizens of the Republic of Uzbekistan, including those located abroad, foreign citizens who have a residence permit in the Republic of Uzbekistan, stateless persons who have a residence permit in the Republic of Uzbekistan, all legal entities established in accordance with the legislation of the Republic of Uzbekistan, as well as their branches and representative offices located in the Republic of Uzbekistan and abroad, diplomatic, trade and other official representative offices of the Republic of Uzbekistan, including those located outside the Republic of Uzbekistan, international organizations whose headquarters are located on the territory of the Republic of Uzbekistan.

Non-residents of the Republic of Uzbekistan are persons who do not fall under the concept of a resident.